FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
Currently I only ship to anywhere in the U.S.
How long does shipping take?
This all depends on where you live. Usually items, once they ship from ND, takes at most 7 business days to arrive.
How do I track my order?
With your tracking number. If you have troubles finding that, please reach out to me.
Returns
How do I return an item?
Unfortunately, because each item is customized just for you, I am unable to accept any returns.
How long does it take to process my return?
Answer here
Can I exchange for a different item?
No.
General
How do I order a custom cup?
Please message me and I will get back to you! :)
I don't see the sweater I want to order. How do I order?
Please message me what you're specifically wanting that you don't see available and I'll get back to you to see if I can make it happen :)
Do you offer wholesale?
No, I don't. I put a lot of time into each piece I create and cannot justify offering a lower price. However, if you want to place a large order, please message me as I do offer a little discount.